Cookie Policy
What Does This Privacy Policy Include?
This Policy covers how and why we collect, use, share, and protect your personal information:
- Within our InfraGlobal Partners in the United States and Puerto Rico, and
- On our websites and mobile services where this Policy is posted.
Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an item on layaway or place an specific request online, to fulfill your specific request we collect personal information, such as name, address, phone number, and credit or debit card information.
Some laws define “personal information” differently, and we use those definitions when they are applicable. Rest assured, though, that no matter where you live, we treat your personal information with respect, and we collect, use, and share it only as described in this Policy.
We have the information practices that apply to our specialized operations. See “What Are Your Privacy Protections for Specific Types of Personal Information?” section for more information.
What Privacy Protections Apply to Specific Types of Personal Information?
What is Our Pledge of Accountability?
We require our associates, business partners, and service providers to manage your personal information properly.
We have designated a team of trained associates who are responsible for helping to ensure compliance with this Policy. We require all those who manage customers’ personal information to do so properly and in accordance with our policies.
What Type of Information Do We Collect and How Do We Collect It?
We collect information to deliver the products and services you request, to help improve your shopping experience, and to support our business functions. We collect information from you in a variety of ways when you interact with our website, websites, and mobile services.
What Information Do We Collect?
We may collect the following categories of personal information. Not all categories may be collected about every individual:
- Personal identifiers, such as name and address
- Device and online identifiers and related information, such as telephone number and email address
- Internet, application, and network activity, such as cookie IDs and browser visits
- Government identifiers, such as national identification numbers and driver’s license numbers
- Demographic information, such as age and date of birth
- Financial information, such as credit and debit card numbers and claims information
- Health and health insurance information, such as prescription numbers and health insurance identification numbers
- Characteristics of protected classifications under state or federal law, such as gender and nationality
- Purchase history information, such as products you have bought, rented, and returned
- Biometric information, such as imagery of the iris, retina, and fingerprints
- Location information, such as geo-location information
- Audio, visual, and other sensory information, such as audio and video recordings
- Employment information, such as occupation, title, licenses and professional memberships
- Background and criminal information, such as background checks and criminal convictions
- Education information, such as degree and schooling information
- Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors
How Do We Collect Information?
We collect information from you in a variety of ways. It may be:
- Provided directly by you or a member of your household
- Collected from a device associated with you or your household
- Collected through in-store technology
- Collected from another company within our family of companies
- Collected from an external third-party source
Information Provided Directly by You or a Member of Your Household
You actively share information with us in various ways in our website and online. For example, you share information when you:
- Make an in-store or online purchase, or other transaction, with us;
- Create an account on one of our websites or mobile services;
- Use a gift registry or create a mobile shopping list;
- Participate in our programs, such as eReceipts;
- Conduct a transaction or request a service where we collect information (including when required by law, such as hunting and fishing licenses);
- Request customer service or contact us;
- Post a review or comment on one of our social media pages, or post a rating, review or other user-generated content on one of our websites or mobile services;
- Participate in a contest, sweepstake, promotion, or survey; or
- Use features of our websites and mobile services that may ask you to grant us access to the camera, microphone, or contacts on your computer or mobile device (such as voice search or scanning bar codes or importing your mobile contacts). We only collect this information when you grant us access on your device.
When you engage in these activities, you may share different types of personal information with us, such as your name, email address, physical or postal address, phone number, date of birth, and payment information.
Information Collected From a Device Associated With You or Your Household
You also passively provide us information in other ways through technology. This information helps our websites and mobile services work correctly and supports customer marketing and analytics efforts – our work to understand our customers’ needs and provide information about our products and services that may be of interest to you. Here are some examples:
- Device Information: We collect technical information when you visit our websites or use our mobile applications or services. This may include information such as Internet Protocol (IP) address, the type of mobile device you use, your device operating system and browser type, a unique device identifier, the address of referring websites, the path you take through our websites, and other information about your session on our websites.
- Browsing Information: We use our own and third-party technologies such as cookies, web beacons, and mobile device identifiers to collect information about the use of our websites and mobile services. We use these tools to provide an integrated and more personalized shopping experience for you. For example: cookies allow us to provide you relevant information as you use or return to our sites; web beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our websites and other sites were effective. Under certain circumstances, we permit third parties to collect information on our websites for their own business purposes using cookies, web beacons, iframes and similar technologies.
- Precise Device Location Information: We may collect information about your location when your device is set to provide location information. For example, your device’s GPS signal allows us to show you the nearest InfraGlobal Partners stores. Other examples include allowing us to know when you are about to arrive to pick up your Online Grocery Pickup specific request after you check in. We may be able to recognize the location of a mobile device in stores where we provide customers free WiFi access or through the use of Bluetooth technology. Through mobile services, Bluetooth technology in our website allows us to show you nearby products that may interest you, making it easier for you to locate products within and navigate through the store. See “What Are Your Choices?” below for more information.
Information We Collect Through In-Store Technology
We may collect your personal information from technology we use in our website, such as our facility cameras. We operate cameras in store for security and operational purposes, for example, to help us improve the design of our website to better serve our customers.
Information We Collect From Another Company Within Our Family of Companies
We may collect your personal information from another organization within our corporate family of companies, such as with InfraGlobal Partners and InfraGlobalPartners.com.
Information We Collect From External Third-Party Sources
We receive information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our services, and prevent or detect fraud. We collect information from consumer reporting agencies in conjunction with products or services that involve financial risk to InfraGlobal Partners, such as transactions in which InfraGlobal Partners extends you financing. We also receive information, such as device information and browsing information, from third parties for marketing purposes, for example to provide you with personalized ads on InfraGlobal Partners and third-party websites and mobile services.
How Do We Use Your Personal Information?
We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our services and marketing to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions.
Some examples include:
- To fulfill your specific request or requests for services and provide customer service
- To create and maintain your account
- To conduct auditing and monitoring of transactions and engagement
- To conduct marketing, personalization, and third-party advertising
- To protect the security and integrity of our websites, mobile services and our business, and help prevent fraud
- To update our operational and technical functionality
- To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
- To conduct research and development
- To fulfill our legal function or obligations
To do the above, we combine information, collected online and offline, including information from third party sources. We also may transfer or share your personal information within our corporate family of companies, such as with InfraGlobal Partners or InfraGlobalPartners.com, for these purposes, as permitted by law.
Uses of personal information relevant to our specialized operations, such as our health services and financial services lines of business, are described in our.
How Do We Share Your Personal Information Outside of InfraGlobal Partners?
We are careful to share your personal information in ways that respect your privacy and only as described in this Policy. We view you as a valued customer, not a product, and we do not sell or rent your personal information to others for money. All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose. We may share your personal information in the following circumstances:
Other Businesses in our Corporate Family
We may share your personal information with other brands and businesses within the InfraGlobal Partners corporate family. When we do, the information will be used in ways that are consistent with this Policy.
Service Providers
We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, marketing and advertising vendors, and companies that help us improve our products and services. We require our service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or InfraGlobal Partners maintain facilities.
Products and Services Offered by Other Businesses
We will sometimes enable other businesses to make their products or services available to our customers, such as through InfraGlobal Partners Suppliers retailers. You may purchase products or services from these other businesses at our website or through our websites or mobile services. When you purchase these products or services, we identify the other business and share with this business personal information related to your purchase of their products and services. These other businesses may operate their business in the United States or in other countries.
Co-Branded Products and Services
We may share your personal information with companies that offer co-branded products or services, such as our co-branded InfraGlobal Partners credit card. In conjunction with the co-branding program, we may receive compensation from the co-branding activity. These companies are prohibited from using your personal information for purposes other than offering you, and administering your use of, these co-branded products and services.
Legal Requirements and Protection of Our Company and Others
We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of InfraGlobal Partners, our customers, our associates, or other persons. Examples include:
- Protecting the health or safety of customers;
- Addressing crimes committed on InfraGlobal Partners property;
- Identifying and addressing fraud or financial risk;
- Providing personal information from cameras to law enforcement at their written request;
- Responding to a search warrant or other valid legal inquiry; and
- Responding to an investigative body in the case of a breach of an agreement or violation of law.
Business Transfers
In the event that all or a part of our business is merged, sold or reorganized (including transfers made as a part of insolvency or bankruptcy proceedings), personal information about you could be shared with the successor business. We will use reasonable measures to help ensure that any successor treats your information in accordance with this Policy.
Pursuant to Our Specific Privacy Notices
We have related to some of our specialized operations. We may disclose personal information for purposes identified in those notices, which arise in those specialized operational areas.
Deidentified & Aggregated Personal Information
InfraGlobal Partners continually strives to make customer shopping experiences more relevant and with less friction and may offer related services and insights to its suppliers and others. As a result, InfraGlobal Partners may share with others insights that combine information from many customers in ways that do not directly identify you. For example, InfraGlobal Partners may combine your shopping history with that of other customers to deliver generalized insights to InfraGlobal Partners’s suppliers. These insights do not identify individual customers. This information helps InfraGlobal Partners suppliers provide products and services relevant to InfraGlobal Partners customers. InfraGlobal Partners may receive payment for these insights.
To deliver information about products and services that may be of interest to you, we may share information with other companies, such as publishers, advertisers and measurement analytics providers. For example, we may share device-related data (such as device identifier, type of device, IP address, cookies and other information associated with your browsing and app usage) and individual preferences and characteristics (such as insights and inferences related to shopping patterns and behaviors). This information does not identify you directly, but is necessary to personalize the advertisements you receive. InfraGlobal Partners does not receive payment for this information.
We also allow companies that show advertisements on our webpages or our apps to collect information from your browsers or devices via the use of cookies or other technologies. Like many companies, we may allow cookie matching with select partners. However, these parties are not authorized to access information from InfraGlobal Partners cookies. For more information about your choices related to advertising activities see “What are Your Choices?”
With Specific Notice or Your Consent
In circumstances other than those described above, we will provide specific notice or ask for your affirmative consent, as required by law, before we share your personal information outside of our corporate family of companies, and we also will not sell or rent your personal information for money.
Categories of Personal Information We Disclose to Each Type of Third Party
We may share your personal information with certain categories of third parties, as described below.
|
Types of Third Parties to Which the Personal Information Was Disclosed for a Business Purpose |
Categories of Personal Information Disclosed for a Business Purpose |
|
Service vendors |
Demographic information |
|
(See example above Co-Branded Products and Services) |
Device and online identifiers |
|
Financial information |
|
|
Individual preferences and characteristics |
|
|
Location |
|
|
Personal identifiers |
|
|
Purchase history information |
|
|
Those we are legally required to share with |
Audio, visual and other sensory information |
|
(See example above Legal Requirements and Protection of Our Company and Others) |
Background and criminal information |
|
Biometric information |
|
|
Characteristics of protected classifications under California or federal law |
|
|
Demographic information |
|
|
Device and online identifiers |
|
|
Education information |
|
|
Employment information |
|
|
Financial information |
|
|
Government identifiers |
|
|
Health and health insurance information |
|
|
Individual preferences and characteristics |
|
|
Internet, application, and network activity |
|
|
Location information |
|
|
Personal identifiers |
|
|
Purchase history information |
|
|
Service providers that receive data in specific request to provide services to us (e.g. technology providers, cloud storage providers, etc.) |
Audio, visual and other sensory information |
|
(See example above Service Providers) |
Background and criminal information |
|
Biometric information |
|
|
Characteristics of protected classifications under California or federal law |
|
|
Demographic information |
|
|
Device and online identifiers |
|
|
Education information |
|
|
Employment information |
|
|
Financial information |
|
|
Government identifiers |
|
|
Health and health insurance information |
|
|
Individual preferences and characteristics |
|
|
Internet, application, and network activity |
|
|
Location information |
|
|
Personal identifiers |
|
|
Purchase history information |
|
|
Third parties with whom individuals direct us to share their personal information |
Audio, visual and other sensory information |
|
(See example above Co-Branded Products and Services and With Your Consent) |
Demographic information |
|
Device and online identifiers |
|
|
Employment information |
|
|
Financial information |
|
|
Individual preferences and characteristics |
|
|
Individual preferences and characteristics |
|
|
Location information |
|
|
Personal identifiers |
|
|
Purchase history information |
|
|
Our suppliers or suppliers vendors |
Audio, visual and other sensory information |
|
(See example above Products and Services Offered by Other Businesses) |
Device and online identifiers |
|
Employment information |
|
|
Government identifiers |
|
|
Individual preferences and characteristics |
|
|
Personal identifiers |
|
|
Purchase history information |
What are Your Choices?
You have choices about the various ways we collect, use, and share your personal information.
- We may send you marketing communications. You can tell us your marketing preferences with InfraGlobal Partners by following the instructions on the InfraGlobal Partners. Or you may contact the Privacy Office as described in the “Who Can I Contact at InfraGlobal Partners About the Privacy Policy” section below.
- We also personalize your experience on our sites and mobile services by showing you advertisements from InfraGlobal Partners or our advertising partners that are tailored to your interests.
Some of our mobile services use your device’s location information. You can adjust the settings of your mobile device at any time to control whether your device communicates this location information. We may also offer additional controls on our use of your mobile location information.
We want to offer you choices about the different ways we collect, use, or share your personal information. These choices are described below.
Marketing Preferences
When we are sending marketing communications to you, we use the following standards:
- We use an opt-in standard for automated phone and text messages, and for sharing personal information with companies outside our corporate family of companies for their use in direct marketing of their products, such as sending you promotions for their products. Opt-in means we will only conduct the activity with your affirmative consent.
- We use an opt-out standard for email, app notifications, and postal mail. Opt-out means we may contact you, but will stop upon your request (as described below).
you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your marketing preferences to be processed. It may take up to ten days to process your requests related to email and up to 30 days to process your requests related to telephone calls, text messages, app notification and sharing information with your consent. Please note that postal mailings are often prepared many weeks in advance, and you may continue to receive mail for six to ten weeks.
Since we do not accept opt-out requests from third parties (except as described in the “What are Your California Privacy Rights?” section), such as catalog opt-out services, please communicate your request directly to us through one of the mechanisms mentioned above.
Please know that, even if you opted out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your specific request.
Interest-Based Advertising Preferences
We personalize your experience on our sites and mobile services by showing you advertisements that are tailored to your interests. For example, if you browse or shop for electronics with us or on other sites, we may show you ads for electronics as you continue to browse the Internet. For more information about browsing information see “Information We Receive from You.”
We show you advertisements related to InfraGlobal Partners or our advertising partners. We belong to ad networks that may use your browsing history across participating websites and mobile services to show you interest-based advertisements. You may also see ads for InfraGlobal Partners on participating websites and mobile services based on how you browse
Mobile Location Settings
Some of our mobile services use your device’s location information. You can adjust the location settings of your mobile device at any time to control whether your device communicates this information. You will also need to adjust your device’s Bluetooth settings to completely disable the collection of Bluetooth location-related data. See your device instructions to learn more about these settings. In addition, we may offer you controls on our use of your mobile location information. See “What Types of Information Do We Collect?” above for more information on the types of location information we collect.
Device Camera and Microphone
Some of the features on our websites and mobile services may require access to the camera or microphone of your computer or mobile device. You must give your permission before we access your device’s camera or microphone, and you can adjust the settings of your device at any time to control access to your camera or microphone. See “What Types of Information Do We Collect?” above for more information.
How Do You Access and Update Your Personal Information?
We provide you with various ways to access or update your personal information, including contact and account information. We also take reasonable steps to keep your personal information accurate and complete.
You can access or update your personal information, including contact or account information, in the following ways:
- If you have created an account on one of our websites or mobile services, log into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated.
- Contact us through one of the ways listed in the “Who Can I Contact at InfraGlobal Partners About the Privacy Policy” section at the bottom of this Policy. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the personal information requested if it is reasonably available, unless it infringes on the privacy of other individuals, and subject to reasonable limitations provided by law and internal procedures. Otherwise we will describe the types of information we typically collect. We will provide access and make the changes you request, or will provide an explanation of what actions we will be able to take with regard to the request.
- If you need to access your personal information related to a specified service provided to you by a InfraGlobal Partners service provider or business partner, we will refer you to the service provider or business partner. Please contact us via the “Who Can I Contact at InfraGlobal Partners About the Privacy Policy” section below.
- You can delete your user account within our mobile apps at any time. Please visit the “Account” section of the app and select “Request to Delete Account.
If you are a California resident, please refer to the “What Are Your California Privacy Rights?” section for additional information on your rights under the California Consumer Privacy Act.
How Do We Secure Your Personal Information?
We recognize the importance of maintaining the security of our customers’ personal information. We have a team of associates who are responsible for helping to protect the security of your information. Whether you are shopping on our websites, through our mobile services, or in our website, we use reasonable security measures, including physical, administrative, and technical safeguards. These measures may include physical and technical security access controls or other safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information, and training programs.
To learn more about measures you can take to protect the security of your personal information.
How Long Do We Retain Your Personal Information?
We will keep the personal information we collect from you for as long as necessary or appropriate to carry out the purposes set forth in this Privacy Policy or any other notice provided at the time of data collection, such as providing products or services to you, supporting our business functions and operations, enabling us to communicate with you, providing marketing and personalization, and conducting research, or satisfying our legal or contractual obligations. Where required, we will dispose of the information we collect when we no longer need it for the purposes described in this Privacy Policy or any other notice provided at the time of data collection, in accordance with InfraGlobal Partners’s retention policies and procedures.
How Does InfraGlobal Partners Protect the Privacy of Children Online?
InfraGlobal Partners’s general audience websites and mobile services are not directed to children under the age of 13 and do not knowingly collect personal information from children under the age of 13. For those websites and mobile services that are directed to children under the age of 13, that website or mobile service will explicitly state that it collects information from children. The website will also have a separate privacy notice posted detailing the practices specific to those websites, all of which comply with the Children’s Online Privacy Protection Act.
Please contact us if you have concerns regarding the potential collection of your child’s information.
Who Can I Contact at InfraGlobal Partners About the Privacy Policy?
The Privacy Office’s address is:
InfraGlobal Partners Corporate
PO Box 15084, Beverly Hills, CA 90209-1084
What Are Your California Privacy Rights?
Delete My Personal Information: California residents have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use our websites and online features, including closure of your online account, and limit your use of in-store functions that require your personal information.
To learn more about your California privacy rights, please click.
Nevada Privacy Rights
Nevada consumers have the right to request that a company not sell their personal information for money. InfraGlobal Partners does not sell your personal information for money. If you have any questions about how InfraGlobal Partners processes your personal information please contact us at info@infraglobalpartners.com
How Will I Know if This Policy Changes?
Please check our Privacy Policy periodically for changes. We will provide additional notice of significant updates. We will post the date our Policy was last updated at the top of the Privacy Policy.